Welcome to G TEX HOUSE, a proud brand of G TEX HANDLOOM INDUSTRIES!
We’re delighted to have you as part of our community, where tradition meets craftsmanship. Below are the terms and policies that govern your experience with us. By accessing our website, purchasing our products, or using any of our services, you agree to the following Terms and Conditions.
By using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our website and services.
G TEX HANDLOOM INDUSTRIES reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.
All products displayed on our website are subject to availability. Our products are handwoven and crafted with care, so minor variations in color, weave, or texture may occur — these are a natural part of the handmade process and add to each product’s uniqueness.
All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise. Prices may change without prior notice, but confirmed orders will not be affected by such changes.
From time to time, G TEX HANDLOOM INDUSTRIES may offer special discounts or promotional offers. These are valid only for the specified duration and may be subject to terms such as minimum purchase value or limited stock.
Browse our collection, select your preferred items, and complete checkout. Once your order is placed, you will receive a confirmation email or message. Orders are processed once payment is successfully received.
We accept secure payments through UPI, Debit/Credit Cards, Net Banking, and Digital Wallets. All transactions are processed through trusted and encrypted payment gateways to ensure safety.
Orders once placed cannot be canceled after processing. However, if you wish to make changes, please contact us immediately, and we will try to assist if the order has not yet been shipped.
We aim to deliver your handwoven products safely and promptly. Shipping charges and estimated delivery times will be displayed at checkout based on your location.
Once your order is shipped, you will receive a tracking link via SMS or email to monitor delivery progress.
While we make every effort to dispatch orders on time, G TEX HANDLOOM INDUSTRIES is not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.
We take pride in delivering high-quality, handcrafted textiles. If you receive a damaged, defective, or incorrect product, please contact us within 5–7 business days of delivery. We will arrange for a return, exchange, or refund as applicable.
To be eligible for a return, items must be unused, unwashed, and in their original packaging with all tags intact. Used or altered items cannot be returned.
Once your return is approved, refunds will be processed to your original payment method. Refunds usually take 5–7 business days to reflect in your account after processing.
Your privacy is important to us. We collect personal information solely to process orders and improve your shopping experience. We do not share or sell your data to third parties.
All payments made through our platform are encrypted and processed through secure gateways. We do not store any sensitive payment details on our servers.
You agree to use our website only for lawful purposes. Any misuse, unauthorized access, or attempt to disrupt our services will lead to termination of access and potential legal action.
All content, including images, product designs, text, and logos on our website, are the property of G TEX HANDLOOM INDUSTRIES. Reproduction or distribution without permission is strictly prohibited.
In no event shall G TEX HANDLOOM INDUSTRIES or G TEX HOUSE be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Tamil Nadu, India, without regard to conflict of law principles.
We’re here to help!
For any queries, concerns, or feedback, please contact us at:
📧 Email: gokulakrishna495@gmail.com
📞 Phone: +91 99407 60500
🏠 Address: Floor No: 200/3, Kurinji Nagar, RN Pudur, Suriyampalayam, Erode, Tamil Nadu – 638005
G TEX HOUSE – Where Tradition Meets Comfort.
Thank you for choosing G TEX HOUSE, where every thread tells a story of heritage, purity, and craftsmanship.